Privacy Policy
Last updated: 30 June 2025
Domain: belocl.com
Who we are
locl ("we", "our", "us") places phone calls to local businesses on your behalf and sends the results to you on WhatsApp.
1 · What we collect
| Data | Why we need it |
|---|---|
| WhatsApp number & display name | Identify and message you |
| Task details you send (business number, goal, language) | Complete the call you requested |
| Call metadata (date, duration, result) | Billing, troubleshooting, analytics |
| Payment data (via Stripe) | Stripe processes your payment details |
We do not record call audio by default.
2 · How we use it
- Perform the call and return results
- Show your remaining minutes and payment status
- Improve reliability with aggregated, anonymised statistics
3 · How long we keep it
| Item | Retention period |
|---|---|
| Task details | 30 days, then deleted |
| Call metadata & invoices | 7 years (legal/accounting) |
| Payment records (Stripe) | Stored by Stripe under their policy |
4 · Who we share with
- Twilio – place phone calls
- Stripe – process payments
- OpenAI & ElevenLabs – transcribe / generate speech
We never sell or rent your data.
5 · Your choices
Email privacy@belocl.com to:
- Ask us to delete your account (billing records remain for tax laws)